How to Contact Active Living Partners

If you have questions about our courses or are interested in becoming a partner, please contact Active Living Partners.

Phone: 217-351-5076,
Monday through Friday (excluding holidays)
between 8:00 AM and 5:00 PM (CST)
Fax: 217-351-2674
Mailing address:
Human Kinetics/Active Living Partners
1607 North Market Street
P.O. Box 5076
Champaign, IL 61825-5076

How to Contact Human Kinetics Technical Support

If you need technical support (accessing your home page or a course, key code questions, problem with an exam, etc), please contact Human Kinetics. When you call, fax, or e-mail, please provide the following information:

  1. The type of hardware you are using.
  2. The operating system you are using.
  3. The exact wording of the error message(s) or the message number(s) appearing onscreen.
  4. A complete description of what happened and what you were doing when the error message appeared.
  5. An explanation of how you tried to solve the problem.
  6. The type of browser you use.
  7. Your modem speed.

Human Kinetics Technical Support

Phone: 217-351-5076 ext 2970, Monday through Friday (excluding holidays) between 8:00 AM and 5:00 PM CST
Fax: 217-351-2674


Online Technical Support Form

How to Contact Human Kinetics Customer Service

If you have questions about methods of payment, please contact Human Kinetics:

Contact Information

United States:
Human Kinetics
P.O. Box 5076
Champaign, Illinois 61825-5076
Phone: 217-351-5076, Monday through Friday (excluding holidays) between 8:00am and 5:00pm CST
Fax: 217-351-1549

Human Kinetics
475 Devonshire Rd., Unit 100
Windsor, Ontario N8Y 2L5
Phone: 800-465-7301 (in Canada only)
Fax: 519-971-9797

Human Kinetics
107 Bradford Road
LS28 6AT
United Kingdom
Phone: +44 (0) 113 255 5665
Fax: +44 (0) 113 255 5885
E-mail--Orders and Customer Service inquiries:
E-mail--General inquiries:

Human Kinetics< BR>P.O. Box 80, Mitcham P/O
Torrens Park
South Australia 5062
Phone: (61) 8372-0999
Fax: (61) 8372-0998

New Zealand:
Human Kinetics New Zealand
A Division of Sports Distributors NZ Ltd.
P.O. Box 300 226 Albany
North Shore City
Phone   0064 9 448 1207
Fax       0064 9 415 8656